Communication Gaps That Break Trust

In leadership, communication isn’t about what you meant. It’s about what others heard.

When there’s a disconnect between your message and how it’s received, you risk:

😳 Confusion

😳 Misalignment

😳 Frustration

😳 Erosion of trust

And in professional services, where reputation and relationships are everything,

that’s a high price to pay.

I created this carousel to highlight 5 common communication gaps leaders fall

into, and why even subtle disconnects can damage trust with clients and teams. Good communication begets trust. Ignore it at your own peril ⚠️

As they say on the London Underground: Mind The Gap!